Provide Peace of Mind to Your Most Valuable Asset: Your Employees

The onsite leasing and maintenance activities involve inherent risk, like touring an empty apartment with a stranger or entering an occupied apartment to address a work order, which shouldn’t be a source of stress. That’s why Katana Safety has designed a device that, with the mere flick of a finger, sets in motion a chain of events that prevents a bad situation from getting worse.

And because we’ve designed it to travel anywhere, your team will be continually reminded, every time they pick up their phone, that you have their back, both on and off the clock.

There have been other attempts to close this gap, but they fall short. Weapons aren’t viable for a number of reasons – least of all licensure. An extra device that would provide all these benefits can easily be forgotten, because it’s not your smartphone. And those apps – well, someone with malicious intent is not going to give you a moment to unlock your phone to launch an app before they strike.

What happens when you give your leasing and maintenance team members a quick trigger on that omnipresent smartphone? They can breathe a little easier. And with less stress, they can perform better.   They will know you care about them and are willing to make proactive investments in their well-being. They pay that forward to your prospects and current residents, who reward you with positive reviews, high lease conversion, and a steady occupancy rate.

The multi-family industry involves inherent vulnerabilities. Though unlikely, what happens if a team member is assaulted or injured on the clock? And what if you find out you could have done more to prevent it? Beyond that, what if others start asking if there’s more you could have done to prevent it?

According to the Bureau of Labor Statistics,

• • 10 real estate and leasing professionals were murdered at work in 2017
  • 20 real estate workers murdered on the job in 2016
  • 11 real estate workers were murdered in 2015.
  • Problems with crime and security are widespread.

Recent poll of real estate professionals by publication, BUILDER:

• 42% of respondents have been the victim of a crime or felt threatened while at work.
• Highlight the importance for employers in the industry to ensure their staff members are aware of risks and educated on safety practices.
• Property managers and leasing staff are exposed to many of the same risks they show units to total strangers; spend much of their time alone in leasing offices and units; and deliver eviction notices to inhabitants who could be volatile.
•  Common situations that caused fear for agents were open houses, vacant homes, and model homes
• Other fear-inducing circumstances reported include buyers who refuse to meet in public places, and properties that are unlocked, unsecure, or in remote areas. 
• National Apartment Association (NAA), teaches general safety protocol to its credential holders and conference attendees, such as keeping phones with them, letting someone else know their location, and asking for ID prior to giving apartment tours.  -ANTIQUATED

Multi-Family Leasing Agents are dealing with challenging situations and customers producing an unsafe and stressful work environment”. Comments from Leasing agents:

• Stay informed of neighborhood crime by utilizing an incident reporting system, talking with properties in your area, reading the local newspaper, and/or checking police reports
• Host neighborhood watch programs- good example of how properties are involving residents in making communities safer 
• Invite local police officers to meet with residents
• Invite various experts to speak about safety topics and to encourage residents to practice good safety habits
• Complete thorough background checks not only for potential employees but also vendors who work on the property
• Promote an anti-crime campaign so that residents can anonymously report disturbances
• Encourage community relations- when residents know or are familiar with their fellow residents the higher the likelihood is of noticing unusual or out of the norm activities

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